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Delivery Information

International delivery

Buyer shall comply with all laws governing the importation of the goods into the country of destination. International shipping takes around 3-7 working days upon order packed and international shipping fee received. Do note that exact shipping durations subjected to unforeseeable factors such as China domestic shipping delay, bad weather, customs clearance delays, customs inspections and festive seasons which can cause delays that are beyond the control of us and our shipping partners.


Pick-up point

Self pick-up service is an easy and convenient way to receive items in your city (Currently available at Klang). This service allowed you to manage the time for parcel collection, enjoy a lower international shipping cost and get rid of the hassle of unsuccessful delivery and redeliver charge.

We provide free storage of 7days, opening hours are Monday-Friday: 0900-1800, Saturday: 0900-1300


Prohibited items

Items that are prohibited or require special handling due to exporting country, importing country or items which may cause danger, damage or delay of international shipping, including but not limited to: Flammable/explosive products, Drugs, Animal, Fruits, Plants, Weapons, Valuables such as Jewelry, diamonds, gold & silver, currency, antiques.

You will be held responsible and liable if such items are confiscated or abandoned or if there is any extra cost incurred for purchasing and shipping such items.Kindly refer to the Malaysia Customs website for the updated list.


Volumetric weight

The cost of transporting a shipment can be affected by the amount of space that it occupies, rather than the actual weight. This is the volumetric (or dimensional) weight. For international shipping practice, the volumetric weight is calculated and compared with the actual weight of the item – the higher weight is used to calculate shipping cost. The formula to calculate volumetric weight is: Volumetric weight (kg) = length x height x width (cm)/ 6,000

Please note that normally the weight indicated on seller's webpage is the actual weight. You need to pay special attention to the dimensions of bulky items like soft or plastic toys, diapers, pillows, chairs, crystal lights, bicycles, etc. Sometimes the shipping cost can be even higher than the value of the product itself. It is advised to check the dimension with sellers directly or seek for our help.



West Malaysia

Cargo TypeFirst 1KGNext 0.5KGVolume WeightDelivery Schedule
Normal Items¥26
¥1360003-5Days
Sensitive Items¥36¥186000
3-5Days

East Malaysia

Cargo TypeFirst 1KGNext 0.5KGVolume WeightDelivery Schedule
Normal Items¥30¥1560005-8Days
Sensitive Items¥40¥206000
5-8Days

**Special charge of CNY150 apply when parcel exceeding 40kg or 120cm.